Learning Outcomes

Introduction to Zoho CRM

Working with a Client

Zoho CRM Customisation

Zoho CRM Automation

Lesson Summary

This module acquaints you with the world of Customer Relationship Management. You will find a comprehensive guide to using Zoho CRM, covering everything from the fundamentals to work with a client to customisation and automation tips.

Introduction to Zoho CRM - Course Assessment

Master the subtleties of enhancing customer lifetime value using Zoho CRM with this free online course.

Do you work in sales and need to keep track of potential customers? Or are you a customer service staffer who wants to understand the history of a customer's dealings with your company? Or maybe a manager who wants to view reports to see how many new clients have signed up? If so, this sales and marketing course will help you build long-lasting and productive relationships with clients using Zoho customer relationship management (CRM).

9 Best Cinema 4D Courses for 2025: Navigating the 3D Universe

Class Action: 50,000 Seek Payouts, Costing Coursera, Udemy Millions

Medical Education Platforms with 800 Free Certificates & CME Credit

Harvard Launches Two New Free Certificate Courses

Coursera and Udemy Shareholders Approve Merger With 99% of Votes

2U Lays Off Staff for the Sixth Time Since its $800M edX Acquisition

8 Best Ecology Courses for 2025: How Species and Systems Interact

7 Best Low-Code/No-Code Development Courses for Beginners in 2025

How GenAI Costs Sank Duolingo’s Stock 20% (A Non-AI Generated Analysis)

2022 Year in Review: The “New Normal” that Wasn’t

12 Best Laravel Courses for 2026: Ship Sites Fast

Duolingo’s 2026 Strategy: The Road to 100 Million DAUs

Why Coursera Stock Dropped by 20%

12 Best Data Analysis Courses for 2025: From Data to Insights

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

[2025] 450+ Free Google Certificates and Badges